The Hospitality Playbook Podcast: Three questions to ask your customers that will improve your menu

26/03/2024

by Annica Wainwright

Hosted by Liam Jones of Pilla, Annica Wainwright talks about the importance of customer surveys and how they can help  improve menus and overall customer experience. She explains that many businesses are hesitant to conduct surveys due to the perceived complexity and fear of negative feedback.

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